1. Are your Products All Natural?

Our BRO-D-Q Sauces are 100% free of high fructose corn syrup and any other artificial ingredients. We use a natural preservative in our dressings to ensure the safety and well-being of our consumers.

2. How long do your products last?

Our sauces have a sell by date located on the label. BRO-D-Q has a shelf- life of up to 3 month after being opened and refrigerated. Although, we doubt you will be able to keep in it the fridge that long :)

3.Are your products Vegan?

BRO-D-Q Citrus, Bold Drip, Bold No.17 and Soy Glaze are all Vegan Sauces. BRO-D-Q Honey Buffalo Garlic contains honey, and our dressings contain eggs.

4. Are your products Gluten Free?

BRO-D-Q Citrus, Bold Drip, Bold No.17, Honey Buffalo Garlic, Classic Ranch and Poblano Pepper Aioli are Gluten Free. Our Soy Glaze contains wheat.

5. Are your products Sugar Free?

BRO-D-Q Bold No.17 is our first No Added Sugar Sauce. However, all of our other sauces are low in added sugar compared to leading brands. See Nutrition Facts on the product page.

6. Do your products contain any Allergens?

All of our products are manufactured in a facility that processes Soy and eggs. See Nutrition Facts for specific Allergen disclaimers. 

 

ORDERS:

1. What is the max amount of product I can purchase in an Order?

There is no maximum bottle count for orders, Get ALL the Sauce you want honey!

2. What type of Payments are accepted?

We accept Debit/Credit Cards, Paypal, Apple Pay and Facebook Pay.

3. Can I use more than one discount?

Unfortunately, you can only use one discount per order.

4. Will I receive an email confirmation?

Yes, once your order is placed you will receive and email confirmation. Please check your Spam folder.

5. Why do you need my phone number for orders?

In case we need to contact you personally for any shipping updates. Or just to follow up about your experience with BRO-D-Q.

6. What is your return policy?

Please see full return policy at the bottom of the Home page.

7. How long does it take for my refund to appear?

Please allow 5-7 business days for refund to process.

8. I'm missing items from my order what do I do?

Please contact CBOC Foods Customer Service at cbocfoods@gmail.com.

9. I have questions about my order, how do I reach you?

Please contact CBOC Foods Customer Service at cbocfoods@gmail.com.

10. Can I change/modify my order after I get my confirmation?

Our turn around time is fairly quick, but we have an amazing Customer Service Team so just reach out to us at cbocfoods@gmail.com to see about modifications.

11. How do I keep up with my Orders?

There is an option to create an account with BRO-D-Q on the website to keep up with past orders.

12. How are you practicing COVID Safety Regulations Guidelines when it comes to packaging?

Our customers' safety and well being are very important to us. WE practice safe bottling procedures, proper storage, as well as safe handling practices. Our packages are disinfected prior to sealing to ensure you receive a clean and safe product for you and your family.

 

SHIPPING/DELIVERY:

1. How much is Shipping?

Standard shipping is $5.00 and $9.90 based on the weight of your package. We also offer Pick Up option

2. How long does it take to ship my order?

Shipping usually takes about 2 days with delivery in 4-5 days. We do not ship from Saturday 12pm to Monday 9am.

3. I never received shipping confirmation, what do I do?

Please refer to your spam folder or contact CBOC Foods Customer Service at cbocfoods@gmail.com.

4. What shipping carriers do you use?

We ship through USPS and UPS.

5. Do you ship Internationally?

Unfortunately, at this moment we do not ship internationally.